Jessica has always been passionate about caring and advocating for others. A hands-on care-partner in LTC for over 12 years, Jessica has seen many challenges experienced by people living with dementia and those that care for them. A Behavioural Support position has given her the opportunity to assist with these situations since 2014. From that time, she has worked alongside dementia expert, Teepa Snow and the Positive Approach to Care team to develop her own competencies, as well as provide training and coaching for others virtually, onsite, and through PAC certifications. Jessica especially enjoys leading dynamic skill use and improved direct care techniques for hands-on care partnering. Years of training and instructing martial arts adds to Jessica’s comfort in training and coaching care skills, but has also given her an increased understanding of risks related to many commonly taught techniques of managing difficult or escalating situations. Jessica knows that PAC techniques are a proactive way to prevent difficult situations or escalation in the first place. She believes that the basic Positive Approach skills are fundamental interpersonal skills needed to improve quality of life for everyone universally. These skills serve her with her family, in her behavioral support position, and wherever she goes. Jessica loves hiking, reading, and a warm cup of tea.